Tuesday, December 29, 2009

Next From CCG: How the Department of Defense is Using Social Media

One of the best features of the Capital Communicators Group (CCG) is the access it provides to the workings of specific organizations and agencies.

This month's program is "Deploying with 'New' Gear: How the Department of Defense is Using Social Media", featuring Price Floyd, Principal Deputy Assistant Secretary of Defense for Public Affairs.

WHEN: Wednesday, January 20th, noon - 1:30 p.m.
WHERE: District Chophouse, 509 7th Street, NW DC (nearest Metro Stop:Gallery Place/Chinatown on the Red Line)
COST:Cost: $28, cash only; exact change much preferred.
RSVP required: CapitalCommunicator@gmail.com

Monday, December 28, 2009

How Do You Calculate the ROI for Sponsorships?

It’s still a rough economy, and as the New Year starts, many service providers and vendors are looking at where they will put their 2010 promotional dollars.

For those of us who serve particular industries there is a steady stream of requests to sponsor the programs and events of that industry’s trade associations and professional societies. The chief benefit of sponsorship that these groups tout is "visibility". But how is that visibility delivered? Are there actual measurable benefits?

In November I posted the following question on LinkedIn and forwarded it as well to a few clients and colleagues:
Do you give any preference to vendors because they sponsor professional societies, scholarships or professional development programs?
I often wonder if people even notice the names of such sponsors and if so what impact it has on their impression of the firm.

PRofessional Solutions, LLC is a public relations temporary staffing agency. Over the 15 years that we’ve been in business I’ve tailored our sponsorship approach to support programs that promote high standards of learning and skill within the public relations/ communications profession. I want prospective clients to see us as a partner not only in providing but also in developing the kinds of talented, creative and ethical professionals they want to hire.

I got a dozen responses. All knew me and PRofessional Solutions. Two are fellow service-provider business owners who sponsor, but the rest are PR Directors and VP’s from associations, nonprofits and two corporations and a small PR firm. Only two – both either past or present PRSA Board members – reported using sponsor lists to select vendors. I’ll share some comments from the rest shortly.

PRofessional Solutions' sponsorship dollars have gone – and go – to:

From these varied experiences I have learned a lot about what can make “visibility” worthwhile and what can make it meaningless.

How will you be recognized? What is the visibility?

No two groups provides the same kind of recognition or thanks. For example, although PRofessional Solutions, LLC was the exclusive sponsor of the IABC Senior Communicators Council for two years, each meeting started with the chapter thanking equally and at the same time the “host” (the organization that allowed use of a conference room but contributed nothing else) followed by the sponsor. The “host’s” name and address were featured more prominently so people would know where to go (and sometimes the sponsor was forgotten on program notices). Add to that the irregular and infrequent meeting schedule and there was pretty much no value in "visibility".

More often you are one of many sponsors, and there are categories of sponsorship with the names and/or logos grouped under their level of support. If that is your only recognition you might want to think about how big the crowd is. As one respondent from a medical specialty group noted, “I really don't give preference to vendors for sponsorships since I see that as a visibility tool for the business. It's a nice gesture, but if there are too many names, you run the risk of getting lost in the crowd.

Another high level communicator responded, “What a sponsorship does do is make me aware of a particular vendor. Then, when I am looking for a particular product or service, it is more likely that I will at least investigate this vendor, assuming the timing is right and I remember the vendor! I think what a sponsorship does for a vendor is provide additional exposure and name recognition possibilities, enabling a vendor to stand out from competitors, assuming the vendor is not just one of numerous others sponsoring the event."

What do you hope to get from sponsorship and visibility?
Even though your name may be in front of your target audience of people who purchase your kind of services, you might not see results. A service providing colleague answered that “in ALL my years sponsoring in events, particular WWPR - I have never gotten a lead throughout the year from them, don't necessarily feel that someone takes my "cold call" due to the connection, or have had someone call me from the sponsorship.”

But PRofessional Solutions, LLC continues to sponsor the WWPR PR Woman of the Year luncheon, reinforced early on by a call that turned into a client from someone who said, “I don’t know where I got this post-it pad I’ve been using, but I need a PR temp.” Our post-it pad features our name and contact information but also a list of our services -- and including an item in the gift bag has been a regular perk of sponsorship at Woman of the Year.

And the small PR agency owner reported, one of the sponsors at the recent WWPR event was a new baker I hadn't heard of but I was looking for a company to create a very special cake for an upcoming event. I was thrilled to give the business to a fellow supporter of WWPR and to discover a new, woman-owned business to try out. I am so happy with the result and I loved being able to tell them that they got the business from donating to the WWPR raffle!”

Is there a well-organized and well-run sponsorship program? Does it allow for personalization?
The best run professional society sponsorship program in town has to be PRSA. It regularly communicates with sponsors, reminds them to take advantage of their benefits (including attending PRSA programs at no additional cost) lists them or highlights their logos on absolutely every possible communication from the chapter and keeps their materials visible and available to those attending all its programs. In addition, they are flexible and look for ways to personalize sponsorship to the needs and interests of the business.

And it’s the personalization that makes it valuable. For PRofessional Solutions, LLC there is not much impact from being one of many logos in the pack. However, when programs are scheduled the chapter seeks out sponsors with a strong connection to speak, serve on a panel or moderate. That kind of visibility is significant and results in much higher name recognition and retention among members and attendees.

WWPR has adapted a version of this benefit at the PR Woman of the Year event: the first three sponsors at the highest category of support each get to introduce one of the three honorees at the event. Great visibility for the sponsor, though not all are good at writing or presenting the introductions.

Plan to make something of the sponsorship yourself.
AWC-DC is small and attendance at its annual Matrix luncheon doesn’t compete in size with the events of the other communications groups. But for PRofessional Solutions, LLC it is still a valuable to provide sponsorship for the Matrix scholarship to a communications student studying at an area college or university. While the publicity reach of the organization may not be great, we get to highlight this project on our own website and let clients know of our support.

And while 10 of the 12 respondents to the LinkedIn question said they do not give preference based on sponsorship – and a couple said they never even notice the names – that didn’t mean that no one notices.

“I think that being highlighted suggests that a vendor is doing well and has money to invest in promotion and in some cases I may hear of them when I otherwise would not,” was the comment of a senior corporate communicator .

“I always notice the names of event/scholarship sponsors and partners. I try to lend my support to companies and groups who support me in my job and get behind causes I'm involved in and believe in.” said one.

“For me, it's a second or third tier issue. I pick the vendor for its merits; however, if all things are equal its support for a cause I value might make me take a second look or put someone over the finish line, said another.

Wednesday, December 23, 2009

WWPR Starts 2010 with a Double Header: Two Programs on January Agenda

Rohit Bhargava, Senior VP Digital Strategy & Marketing for Ogilvy 360 Digital Influence, Keynotes WWPR Annual Meeting

When: Tuesday, January 12 from Noon - 2:00 p.m.
Where: Grand Hyatt, 1000 H St NW Washington, DC (Closest Metro: Metro Center)
Cost: $30 for members of WWPR, IABC and PRSA! $40 for non-members. (Now how is that for an incentive to join SOMETHING?!) Register online.

Meet the 2010 Washington Women in Public Relations (WWPR) Board, and over lunch hear a presentation by Rohit Bhargava of Ogilvy 360 Digital Influence and author of http://www.influentialmarketingblog.com/. Copies of his book, Personality Not Included, will be available for sale.

Shanghai Media Group Panel Discussion ~
Free "Brown Bag" Lunch for WWPR

When: Tuesday, January 19, Noon - 1:30 p.m.
Where: George Mason University’s Arlington campus stop is Virginia Square/ GMU on the Orange Line.
Panelists: Ken Day, MainJustice.org; Frances Reimers, Sister Cities International; and Dennis Petroskey, U.S. Travel Association
Journalists, media owners and government officials from Shanghai Media Group are visiting DC, NY and LA to meet with our media experts and government officials and to gather ideas, insight and best practices for handling steady global media attention as they prepare for the 2010 World Expo spotlight that will be on Shanghai this year. Most of the panel discussion will relate to media, PR, international relations and lessons learned from the Beijing Olympics.
Cost: Free ~ yes, ANOTHER reason to join WWPR! More registration info to come.

Monday, December 21, 2009

IABC Kicks Off 2010 with Predictions and New Location

What will 2010 bring? IABC/Washington is bringing together some of the area's leading business communicators to discuss these questions, as well as additional ones you might have.

What changes can area communication professionals look forward to in the new year? What should you do to increase business opportunities and employee morale for your organization? What communication trends are we are likely to see in this second decade of the new millennium? And how can we learn to harness technology to work even better for our organizations, clients and work?

If you think mere mortals can answer these questions, or at least want to hear what some of the area's leading business communicators are thinking about these questions, as well as additional ones you might have, then register for IABC's upcoming program.

Thursday, January 14, 2010
5:30 - 8:30 p.m.
NEW LOCATION: Hamilton Crowne Plaza, 1001 14th Street, NW
(14th & K Sts., NW, Metro:McPherson Square-14th St. exit; Parking $6 valet)

Panelists include:
Shashi Bellamkonda, director of social media and "social media swami" for Network Solutions
Torod Neptune, senior vice president/Global Public Affairs practice leader and general manager of the Waggener Edstrom Worldwide, Washington, DC office
John Taylor, senior manager of public affairs at Sprint Nextel Corporation
Paul Sherman, co-founder and editor-in-chief of Tech Wire Publications
Moderator: Daria Steigman, Steigman Communications

Register by Tuesday, January 12 for the following rates (after that you’ll be charged an additional $10):
Member ~ $40
1x Guest of Member ~ $55
Non-Member ~ $65
Student ~ $30

Friday, December 18, 2009

PRSA's January 28 2010 Leadership Rally & Free Networking Event


2010 Leadership Rally and Networking Event on Thursday, January 28, 2010 from 6:00 – 8:30 PM for Networking and Committee Sign-up
Where: National Education Association (NEA) 1201 16th Street, NW (16th & M Streets, NW)(Please use the NEA entrance at 1527 M Street, NW)Washington, DC 20036
Metro: Farragut West (blue/orange lines); Farragut North (red line) Mix and mingle with friends and colleagues and make new contacts while you enjoy hors d'oeuvres and refreshments at this FREE event hosted by the PRSA National Capital Chapter.
* This is your chance to get involved in the chapter and become a leader in the Washington-area public relations community.
* Get involved by serving on a committee of the chapter and you will enhance your professional relationships and develop new skills.
* Come meet the new chapter board, committee chairs and co-chairs and find out all about 2010 PRSA-NCC plans and how you can be a part of them!
You made a resolution to be more active this year. Now make it happen.

Friday, December 04, 2009

The Washington T.E.M.P. Report 2.0™ ~ This Time Around Experience Counts

The Washington T.E.M.P. Report 2.0 November 2009
Profile of November ‘09: Slow/Bust
~ but the positions filled were higher level, rather than entry!
Profile of October ‘09: Fair
Profile of November ‘08: Slow

Ratings:
Bust - virtually no hiring for jobs, freelancers or temps
Slow - a few, mostly low-level, positions being filled; fewer jobs for freelancers or temps
Fair – existing jobs are being filled and moderate work for freelancers and temps
Strong - organizations are hiring at all levels and good work for freelancers and temps
Boom! – virtually everyone who wants work is finding it


Overview: There was a small post-Labor Day rally, but now the job picture for Washington area communicators has gone prematurely into the end-of-year, “nothing happening until the new year” void. In the past month several senior people who have been looking for months let PRofessional Solutions know they had good new positions. However, for each successful job seeker during this time we’ve also heard from someone whose job disappeared as their organization faced budget cuts.

Looking back over the past year, the most remarkable thing I’ve noticed has been that the jobs I’ve seen filled and the people finding permanent employment have been at the more senior levels. This year, considerably fewer young, entry-level people have been able to find anything than has been the norm in good or bad economies.

Apparently, as belts tighten employers decide to hang on to those positions that deliver the most and the people who can juggle the most work because of their experience and skill. When those professionals leave, they are replaced. But far fewer young people are being brought in to help handle lower level work and learn. This is the toughest market for junior people I’ve seen.

Thursday, December 03, 2009

Winners for Holiday Donation Announced

Thank you to everyone who helped all of us at News Generation by voting for and spreading the word about our client nonprofits! We were so impressed with the level of participation and support for these great organizations. The first place winner, who will receive a $4,000 donation, is Friends of the World Food Program with an incredible 10,800 votes. The runner up, who will receive a $2,000 donation, is the American Diabetes Association with 7,412 votes. We hope that our combined efforts are helping make the holiday season a bit brighter. Happy holidays!

Capital Communicators Group Explores -- and Embraces -- "The Spirit of Giving"

Tuesday, December 15th
Noon - 1:30 p.m.
Bar Louie ~ 701 7th St, NW Washington
(Metro Stop: Gallery Place/Chinatown on the Red Line)

It's All in the Spirit of Giving ~
Ever wonder about the unique ins and outs of running a PR/communications campaign for a charity or a charitable giving campaign? How about the challenges of doing so during a down economy?

The Capital Communicators Group (CCG) is using the holiday season to share the challenges of charitable programs and to share some generosity by collecting gifts for the Marine Toys for Tots Foundation at this luncheon.

Speakers:
~ Staff Sergeant Christopher Gordon, Coordinator, Quantico Toys for Tots campaign
~ Wendy Beach, Director of Communications, GLOBAL IMPACT (managing the Combined Federal Campaign on behalf of the federal government this year)

RSVP required: CapitalCommunicator@gmail.com
COST: $20.00 plus one new, UNWRAPPED toy for Toys for Tots
Cash only; exact change appreciated.

What's in a Name? Would a "solopreneur" by any other name smell as sweet?

Daria Steigman is a self described "solopreneur", though she has been told by at least one colleague that this is “a cutesy neologism”. But she believes it is important to understand the perceptions of others when describing your business model and choosing carefully between freelancer, entrepreneur, small business owner, or her chosen moniker.

Steigman, a one-person entrepreneurial communicator running Steigman Communications, LLC, is also a columnist for the IABC CW Bulletin and how you describe your one-person or small shop is the topic of this month's column. Check it out at http://www.iabc.com/cwb/archive/2009/1209/IndependentThinking.htm and then give us your opinion on what you would call a solo practitioner or what you do call yourself if you are one.